Welcome to Skylara Essentials. This Shipping Policy outlines the details of our shipping process and policies for orders placed on our website. By placing an order with us, you acknowledge and agree to the terms and conditions outlined in this policy.
- Order Processing:
1.1 Order Confirmation: Once you place an order, you will receive an order confirmation email with the details of your purchase. This email serves as acknowledgment that we have received your order.
1.2 Processing Time: We strive to process and prepare orders for shipment within 2 business days from the date of order placement. Please note that processing times may vary during peak seasons or promotional periods.
- Shipping Methods and Delivery:
2.1 Shipping Options: We offer various shipping options (free shipping within the USA), including standard and expedited shipping, depending on your location and preference. The available options will be presented during the checkout process.
2.2 Delivery Time: Delivery times vary based on the shipping method you select and your location. Estimated delivery times will be provided during the checkout process.
2.3 Tracking Information: Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this information to track the progress of your shipment.
2.4 Shipping Restrictions: Please be aware that certain shipping restrictions may apply to specific regions or countries due to legal or logistical reasons. We will notify you if your order is subject to any such restrictions.
- Shipping Costs:
3.1 Free Shipping within USA: Shipping within the USA and US Military bases is free. We use USPS Ground Advantage and Priority Mail only .
- International Shipping:
4.1 International Orders: We offer international shipping to select countries. Please note that customs duties, taxes, or other fees imposed by your country's regulations are not included in the shipping fees and are the responsibility of the recipient.
4.2 Customs and Import Regulations: It is your responsibility to be aware of and comply with your country's customs and import regulations. We are not responsible for any delays, additional charges, or issues related to customs clearance.
- Address Accuracy:
5.1 Shipping Address: Please ensure that you provide accurate and complete shipping information during the checkout process. We are not responsible for orders that are delayed or undelivered due to incorrect or incomplete addresses.
- Order Tracking and Support:
6.1 Order Assistance: If you have any questions or concerns about your order's status, tracking, or delivery, please contact our customer support team at firstname.lastname@example.org.
- Changes to this Shipping Policy:
We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on this page, and the "Last Updated" date will be revised accordingly.
By placing an order with us, you acknowledge that you have read, understood, and agreed to the terms and practices described in this Shipping Policy.